{"id":4123,"date":"2021-06-17T10:34:08","date_gmt":"2021-06-17T08:34:08","guid":{"rendered":"https:\/\/mbedenmark.dk\/?page_id=4123"},"modified":"2026-01-30T17:58:04","modified_gmt":"2026-01-30T16:58:04","slug":"mailbox-faqs","status":"publish","type":"page","link":"https:\/\/mbedenmark.dk\/en\/virtual-address\/mailbox-faqs\/","title":{"rendered":"Mailbox FAQs"},"content":{"rendered":"<section class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-image alignfull uagb-block-7b2f584a main_baner\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\"><div class=\"wp-block-uagb-advanced-heading uagb-block-b1871d59\"><h1 class=\"uagb-heading-text\">Mailbox FAQs<\/h1><div class=\"uagb-separator\"><\/div><\/div>\n\n<a href=\"https:\/\/mbedenmark.dk\/en\/virtual-address\/subscription\/#plans\" class=\"btn btn_red btn_enquiry\"><i class=\"fas fa-envelope\"><\/i>SUBSCRIBE<\/a><\/div><\/section><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-65993ff9 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/mbedenmark.dk\\\/en\\\/virtual-address\\\/mailbox-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is your service secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We protect the privacy of our customers on multiple levels. All images uploaded and viewed in your browser go over a 2048 bit SSL connection, which makes interception of data virtually impossible. Every information exchange between mailroom operator, end-user, web browser, and smartphone is secured with HTTPS. To further protect your privacy, we purposely do not send images of mail in email notifications. All mail has to be viewed on our secured web portal. Our physical servers are located in a tightly controlled colocation facility in the USA with over 20 years of experience in cloud-based storage.\"}},{\"@type\":\"Question\",\"name\":\"What kind of ID i need to provide?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your account needs to be verified. You need to provide the following identification<br>A valid photo of your passport\\u00a0or\\u00a0valid photo\\u00a0of your\\u00a0Danish\\u00a0driver\\u00b4s license\\u00a0(for danes only) and proof of address. Plus a picture of yourself holding the ID (Make sure is clear and readable)<br><strong>If you wish to use our street address as your business address you need to provide:<\\\/strong><br>\\u2013 A valid photo of the owner (s)\\u2019 passport or\\u00a0Danish\\u00a0driver license\\u00a0(Danes only), Plus a picture of the owner holding the ID (Make sure is clear and readable)<br>\\u2013 Your business registration documents. If you haven\\u2019t created your company yet, you\\u2019ll have to provide the documents as soon as your company is created.\"}},{\"@type\":\"Question\",\"name\":\"Can I use your services without providing ID?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The answer is\\u00a0<strong>NO.\\u00a0<\\\/strong>\"}},{\"@type\":\"Question\",\"name\":\"Is there a sign-up fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, a <strong>non-refundable DKK 450 (excl. VAT)<\\\/strong> covers the legally required KYC validation. Charged to your card <strong>upon approval<\\\/strong> and receipt of all documents.<br><strong>Multiple CVR numbers<\\\/strong> = separate fee per CVR (signup, subscription fee)\"}},{\"@type\":\"Question\",\"name\":\"How do I get my mail?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Once you sign up for our mailbox\\\/ virtual address service you can access your mailbox online.<br><strong>Anytime<\\\/strong><br>Access to your mail 24\\\/7 Online No more driving to your PO Box or waiting until you return from your trip.<br>Access your physical mailbox during our office hours.<br><strong>Anywhere<\\\/strong><br>Our secure cloud-based platform enables you to view and manage your mail anywhere in the world.<br><strong>Any Device<\\\/strong><br>From PC to Mac, Apple to Android, smart phone to tablet, we\\u2019ve got you covered.\"}},{\"@type\":\"Question\",\"name\":\"How do I access my mailbox?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Download the app for iPhone, iPad\\u00a0 on App Store\\u00a0<a href=\\\"https:\\\/\\\/apps.apple.com\\\/us\\\/app\\\/anytime-mailbox-renter\\\/id1107039332?ls=1\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">Here\\u00a0<\\\/a><br>Download the app for Android devices on Google Play Store<a href=\\\"https:\\\/\\\/play.google.com\\\/store\\\/apps\\\/details?id=com.anytimemailbox.renter\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">\\u00a0Here\\u00a0<\\\/a><br><br>Access your account from internet browser: follow\\u00a0<a href=\\\"https:\\\/\\\/mbedenmark.anytimemailbox.com\\\/login\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">this link<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Do you receive packages from all couriers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We accept mail and package deliveries from FedEx, UPS, DHL,\\u00a0 POST NORD, and any other shipping company. Packages can be delivered during the regular business hours of our shop.<br>( Monday to Friday from 8:30 to 18:00).<br>When you shop online, remember to choose a shipping service that provides delivery to our address, not to \\u201cpakkeboks\\u201d or \\u201cpakkeshop\\u201d or collection from a service point.<br><strong>We do not offer a package collection by our staff at other collection points.\\u00a0<\\\/strong><br><strong>This means if your parcel could not be delivered at our shop, and is left for collection somewhere else, we do not provide the collection on your behalf.\\u00a0<\\\/strong>\"}},{\"@type\":\"Question\",\"name\":\"I am travelling, moving or leaving Denmark. How can this service help me?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use our Copenhagen address as your postal address to retain your presence in Denmark. We will either forward your mail or hold it for your collection.<br>Whatever your reason, a Street Address will give you a \\u2018physical\\u2019 presence and a professional image. The benefits are several:<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0A secure address for all your private post and packages<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0You will receive the item delivered to your mailbox or virtual address<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0We\\u2019ll sign for packages and letters from any carrier<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0We notify to you that a package or letter has arrived<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0You choose to retrieve, store or forward your mail<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0If you have a mailbox with us, you can also use your MBE center as delivery address for packages and pick it up when you are ready<br>\\u00b7\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0\\u00a0We can open your mail and scan to email when you are out of town\"}},{\"@type\":\"Question\",\"name\":\"I need Copenhagen street address for my business. How does it work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Once you have signed-up and registered, you use one of our addresses like it were your own. A real advantage of our service is there is no need to have a \\u2018box number\\u2019 or \\u2018suite number\\u2019 \\u2013 you use the address as if it were your own building.<br>Simply,\\u00a0your name\\u00a0or\\u00a0company name\\u00a0with our address. You can use it on your stationery, leaflets, website, give it out to customers and suppliers as if it were your own office.<br>Example:<br><em>Your name<br>Your company<br>\\u00d8sterbrogade 226 st. tv.\\u00a0(Osterbrogade 226 st. tv.)<br>2100 K\\u00f8benhavn \\u00d8 (2100 Copenhagen O)<br>Denmark<\\\/em>\"}},{\"@type\":\"Question\",\"name\":\"Do you want to avoid charges on advertising materials received in your mailbox?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You pay per scanned item. Everything that you receive gets scanned into your inbox.<br>If you want to avoid paying for useless advertisements apply for advertising protection.<br>Why should you apply for advertising protection at the same time as business registration in the CVR register?<br><a href=\\\"\\\/en\\\/virtual-address\\\/protection-against-unsolicited-advertising\\\/\\\">Read here<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Does MBE Denmark have a CVR number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, MBE, Denmark is an APS and has a CVR number. The CVR number is 37618748.\"}},{\"@type\":\"Question\",\"name\":\"How do I reset my password?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Follow this\\u00a0<a href=\\\"https:\\\/\\\/www.anytimemailbox.com\\\/lostcred\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">link\\u00a0<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Understanding the Dashboard\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The dashboard, the very first page you see after logging in, shows you a summary of your mailbox.<br><strong>Inbox<\\\/strong><br>All new mail and mail that has been viewed only with no action request<br>Count indicator shows the number of mail items in that folder (not just new items)<br><strong>Action Required<\\\/strong><br>All mail items requiring an action to be taken by the renter (you)<br>These warning messages may appear:<br>\\u201cMail item is about to incur storage fees\\u201d is shown 5 days before the end of number of free days<br>\\u201cMail item is incurring storage fees\\u201d is shown if the mail item is beyond the number of free days<br>\\u201cFollow-up action is required\\u201d is shown after an Open &amp; Scan has been completed to remind the renter another action must be selected or storage fees will apply<br><strong>Recently Completed<\\\/strong><br>Shows mail item action requests that were completed by your mail center in the past 7 days\"}},{\"@type\":\"Question\",\"name\":\"Can I forward my mail to different addresses?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you may choose a forwarding address and set it up on your renter dashboard.<br><br>Click on the\\u00a0<strong>Settings\\u00a0<\\\/strong>tab then<br><br>Click\\u00a0<strong>Forwarding addresses<\\\/strong>\\u00a0found on the left-side of the screen.<br><br>Finally, click the\\u00a0<strong>Add\\u00a0<\\\/strong>button to update your forwarding address.\"}},{\"@type\":\"Question\",\"name\":\"What forms of payment do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We require payment via credit card, and we accept Visa, MasterCard, and American Express.<br>We do not take payment via check, money order, Western Union, Mobile Pay or wire transfer at this time.\"}},{\"@type\":\"Question\",\"name\":\"I only need the service for short time; Can I sign up just for a month or two?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, one month is the minimum term.\"}},{\"@type\":\"Question\",\"name\":\"How do I cancel my mailbox account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We\\u2019re sorry to lose you as a customer, but we understand that sometimes things happen and changes need to be made. To close your mailbox account, please email us at mailbox@mbedenmark.dk mark subject\\u00a0<strong>account cancelation request.<\\\/strong>\"}},{\"@type\":\"Question\",\"name\":\"What happens to my mail after I cancel my digital mailbox?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Prior to closing your account, you have to collect your mail or request forwarding to your preferred address.<br>Shipping fees will be applied.<br>Once you have closed your account, your mail will be destroyed\\\/ shredded after 14 days.\"}},{\"@type\":\"Question\",\"name\":\"How much does it cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can subscribe to a mailbox\\\/ virtual address service for as low as 180 DKK per month. See the plans, and compare prices\\u00a0<a href=\\\"https:\\\/\\\/mbedenmark.dk\\\/en\\\/virtual-address\\\/subscription\\\/\\\"><strong>here<\\\/strong><\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"What is the Sign-up Fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The Sign-up Fee contemplates a validation process that is required by the law and done to every customer\\\/applicant. Therefore, this fee is not refundable. The fee is charged to your card at the approval stage of your application once you have provided all the required documentation. The validation process considers completing the <a href=\\\"https:\\\/\\\/formfacade.com\\\/public\\\/105941650232018963446\\\/all\\\/form\\\/1FAIpQLScCsDKTPqn-UKiM2TPnICEcHXT0cfLPU-UTyfhcbUEQpYwESA\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">Mail Boxes Etc. - Virtual address services KYC form<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"What is the \\u201cMail Boxes Etc. - Virtual address services KYC form\\u201d?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is a set of questions regarding you \\u201cthe applicant\\u201d, the users of the services, the company, and owners of the company (if applicable) to uncover any risks associated in the business relationship. This is required by the law in regard to AML and CFT regulations, if you do not wish to answer these questions and provide the required documentation then do not subscribe to our service. If you want to check the questions and documents that are required, <a href=\\\"https:\\\/\\\/formfacade.com\\\/public\\\/105941650232018963446\\\/all\\\/form\\\/1FAIpQLScCsDKTPqn-UKiM2TPnICEcHXT0cfLPU-UTyfhcbUEQpYwESA\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">click here<\\\/a>.\"}},{\"@type\":\"Question\",\"name\":\"Can I use virtual office for my business?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Yes!<\\\/strong><br>Once you have signed up for our virtual office service for your business, you will be able to use our address as it was your business address.<br>NB!<br>Any unauthorized\\u00a0<strong>use of our street address without having a service agreement is a criminal offence and will be reported to the police and to erhvervsstyrelsen.<\\\/strong>\"}},{\"@type\":\"Question\",\"name\":\"Why I am charged storage fees for my mail items?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please note, storage fees may be incurred if you do not request an action for mail received. For further details on storage fees, please visit\\u00a0<a href=\\\"https:\\\/\\\/www.anytimemailbox.com\\\/locations\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener nofollow\\\">anytimemailbox.com<\\\/a>\\u00a0go to your service location and click on the plan details of your service plan.<br>If you are registering your company with us, please follow this\\u00a0<a href=\\\"\\\/en\\\/virtual-address\\\/protection-against-unsolicited-advertising\\\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">link<\\\/a>\\u00a0to avoid receiving unwanted advertising that will use your allowance.\"}},{\"@type\":\"Question\",\"name\":\"Can I register multiple businesses under one account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, but <strong>each CVR is a separate entity<\\\/strong> and needs its <strong>own dedicated Mailbox<\\\/strong>. You can:<br><br>Register each company separately (unique login), or<br>Request <strong>additional Mailboxes<\\\/strong> under the same login (inform us immediately).\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6e80204f \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Is your service secure?<\/span><\/div><div class=\"uagb-faq-content\"><p>We protect the privacy of our customers on multiple levels. All images uploaded and viewed in your browser go over a 2048 bit SSL connection, which makes interception of data virtually impossible. Every information exchange between mailroom operator, end-user, web browser, and smartphone is secured with HTTPS. To further protect your privacy, we purposely do not send images of mail in email notifications. All mail has to be viewed on our secured web portal. Our physical servers are located in a tightly controlled colocation facility in the USA with over 20 years of experience in cloud-based storage.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-163c3f82 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What kind of ID i need to provide?<\/span><\/div><div class=\"uagb-faq-content\"><p>Your account needs to be verified. You need to provide the following identification<br>A valid photo of your passport\u00a0or\u00a0valid photo\u00a0of your\u00a0Danish\u00a0driver\u00b4s license\u00a0(for danes only) and proof of address. Plus a picture of yourself holding the ID (Make sure is clear and readable)<br><strong>If you wish to use our street address as your business address you need to provide:<\/strong><br>\u2013 A valid photo of the owner (s)\u2019 passport or\u00a0Danish\u00a0driver license\u00a0(Danes only), Plus a picture of the owner holding the ID (Make sure is clear and readable)<br>\u2013 Your business registration documents. If you haven\u2019t created your company yet, you\u2019ll have to provide the documents as soon as your company is created.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-46272071 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I use your services without providing ID?<\/span><\/div><div class=\"uagb-faq-content\"><p>The answer is\u00a0<strong>NO.\u00a0<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-823b7aa5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Is there a sign-up fee?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, a <strong>non-refundable DKK 450 (excl. VAT)<\/strong> covers the legally required KYC validation. Charged to your card <strong>upon approval<\/strong> and receipt of all documents.<br><strong>Multiple CVR numbers<\/strong> = separate fee per CVR (signup, subscription fee)<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2ee37fc1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I get my mail?<\/span><\/div><div class=\"uagb-faq-content\"><p>Once you sign up for our mailbox\/ virtual address service you can access your mailbox online.<br><strong>Anytime<\/strong><br>Access to your mail 24\/7 Online No more driving to your PO Box or waiting until you return from your trip.<br>Access your physical mailbox during our office hours.<br><strong>Anywhere<\/strong><br>Our secure cloud-based platform enables you to view and manage your mail anywhere in the world.<br><strong>Any Device<\/strong><br>From PC to Mac, Apple to Android, smart phone to tablet, we\u2019ve got you covered.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a602bb31 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I access my mailbox?<\/span><\/div><div class=\"uagb-faq-content\"><p>Download the app for iPhone, iPad\u00a0 on App Store\u00a0<a href=\"https:\/\/apps.apple.com\/us\/app\/anytime-mailbox-renter\/id1107039332?ls=1\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Here\u00a0<\/a><br>Download the app for Android devices on Google Play Store<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.anytimemailbox.renter\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">\u00a0Here\u00a0<\/a><br><br>Access your account from internet browser: follow\u00a0<a href=\"https:\/\/mbedenmark.anytimemailbox.com\/login\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">this link<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f73a7766 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Do you receive packages from all couriers?<\/span><\/div><div class=\"uagb-faq-content\"><p>We accept mail and package deliveries from FedEx, UPS, DHL,\u00a0 POST NORD, and any other shipping company. Packages can be delivered during the regular business hours of our shop.<br>( Monday to Friday from 8:30 to 18:00).<br>When you shop online, remember to choose a shipping service that provides delivery to our address, not to \u201cpakkeboks\u201d or \u201cpakkeshop\u201d or collection from a service point.<br><strong>We do not offer a package collection by our staff at other collection points.\u00a0<\/strong><br><strong>This means if your parcel could not be delivered at our shop, and is left for collection somewhere else, we do not provide the collection on your behalf.\u00a0<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-21becaeb \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">I am travelling, moving or leaving Denmark. How can this service help me?<\/span><\/div><div class=\"uagb-faq-content\"><p>Use our Copenhagen address as your postal address to retain your presence in Denmark. We will either forward your mail or hold it for your collection.<br>Whatever your reason, a Street Address will give you a \u2018physical\u2019 presence and a professional image. The benefits are several:<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0A secure address for all your private post and packages<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0You will receive the item delivered to your mailbox or virtual address<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0We\u2019ll sign for packages and letters from any carrier<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0We notify to you that a package or letter has arrived<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0You choose to retrieve, store or forward your mail<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0If you have a mailbox with us, you can also use your MBE center as delivery address for packages and pick it up when you are ready<br>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0We can open your mail and scan to email when you are out of town<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-04f27b84 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">I need Copenhagen street address for my business. How does it work?<\/span><\/div><div class=\"uagb-faq-content\"><p>Once you have signed-up and registered, you use one of our addresses like it were your own. A real advantage of our service is there is no need to have a \u2018box number\u2019 or \u2018suite number\u2019 \u2013 you use the address as if it were your own building.<br>Simply,\u00a0your name\u00a0or\u00a0company name\u00a0with our address. You can use it on your stationery, leaflets, website, give it out to customers and suppliers as if it were your own office.<br>Example:<br><em>Your name<br>Your company<br>\u00d8sterbrogade 226 st. tv.\u00a0(Osterbrogade 226 st. tv.)<br>2100 K\u00f8benhavn \u00d8 (2100 Copenhagen O)<br>Denmark<\/em><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5eace10b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Do you want to avoid charges on advertising materials received in your mailbox?<\/span><\/div><div class=\"uagb-faq-content\"><p>You pay per scanned item. Everything that you receive gets scanned into your inbox.<br>If you want to avoid paying for useless advertisements apply for advertising protection.<br>Why should you apply for advertising protection at the same time as business registration in the CVR register?<br><a href=\"\/en\/virtual-address\/protection-against-unsolicited-advertising\/\">Read here<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4b2c8ee7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Does MBE Denmark have a CVR number?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, MBE, Denmark is an APS and has a CVR number. The CVR number is 37618748.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2781f9ef \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I reset my password?<\/span><\/div><div class=\"uagb-faq-content\"><p>Follow this\u00a0<a href=\"https:\/\/www.anytimemailbox.com\/lostcred\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">link\u00a0<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4570b2e1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Understanding the Dashboard<\/span><\/div><div class=\"uagb-faq-content\"><p>The dashboard, the very first page you see after logging in, shows you a summary of your mailbox.<br><strong>Inbox<\/strong><br>All new mail and mail that has been viewed only with no action request<br>Count indicator shows the number of mail items in that folder (not just new items)<br><strong>Action Required<\/strong><br>All mail items requiring an action to be taken by the renter (you)<br>These warning messages may appear:<br>\u201cMail item is about to incur storage fees\u201d is shown 5 days before the end of number of free days<br>\u201cMail item is incurring storage fees\u201d is shown if the mail item is beyond the number of free days<br>\u201cFollow-up action is required\u201d is shown after an Open &amp; Scan has been completed to remind the renter another action must be selected or storage fees will apply<br><strong>Recently Completed<\/strong><br>Shows mail item action requests that were completed by your mail center in the past 7 days<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-bd6161ef \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I forward my mail to different addresses?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, you may choose a forwarding address and set it up on your renter dashboard.<br><br>Click on the\u00a0<strong>Settings\u00a0<\/strong>tab then<br><br>Click\u00a0<strong>Forwarding addresses<\/strong>\u00a0found on the left-side of the screen.<br><br>Finally, click the\u00a0<strong>Add\u00a0<\/strong>button to update your forwarding address.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-47418f42 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What forms of payment do you accept?<\/span><\/div><div class=\"uagb-faq-content\"><p>We require payment via credit card, and we accept Visa, MasterCard, and American Express.<br>We do not take payment via check, money order, Western Union, Mobile Pay or wire transfer at this time.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-cb713c61 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">I only need the service for short time; Can I sign up just for a month or two?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, one month is the minimum term.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-18ada842 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I cancel my mailbox account?<\/span><\/div><div class=\"uagb-faq-content\"><p>We\u2019re sorry to lose you as a customer, but we understand that sometimes things happen and changes need to be made. To close your mailbox account, please email us at mailbox@mbedenmark.dk mark subject\u00a0<strong>account cancelation request.<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1b3c75f9 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What happens to my mail after I cancel my digital mailbox?<\/span><\/div><div class=\"uagb-faq-content\"><p>Prior to closing your account, you have to collect your mail or request forwarding to your preferred address.<br>Shipping fees will be applied.<br>Once you have closed your account, your mail will be destroyed\/ shredded after 14 days.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8e1f3dff \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How much does it cost?<\/span><\/div><div class=\"uagb-faq-content\"><p>You can subscribe to a mailbox\/ virtual address service for as low as 180 DKK per month. See the plans, and compare prices\u00a0<a href=\"https:\/\/mbedenmark.dk\/en\/virtual-address\/subscription\/\"><strong>here<\/strong><\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-986d8439 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What is the Sign-up Fee?<\/span><\/div><div class=\"uagb-faq-content\"><p>The Sign-up Fee contemplates a validation process that is required by the law and done to every customer\/applicant. Therefore, this fee is not refundable. The fee is charged to your card at the approval stage of your application once you have provided all the required documentation. The validation process considers completing the <a href=\"https:\/\/formfacade.com\/public\/105941650232018963446\/all\/form\/1FAIpQLScCsDKTPqn-UKiM2TPnICEcHXT0cfLPU-UTyfhcbUEQpYwESA\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Mail Boxes Etc. &#8211; Virtual address services KYC form<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-db7c5b9e \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What is the \u201cMail Boxes Etc. &#8211; Virtual address services KYC form\u201d?<\/span><\/div><div class=\"uagb-faq-content\"><p>It is a set of questions regarding you \u201cthe applicant\u201d, the users of the services, the company, and owners of the company (if applicable) to uncover any risks associated in the business relationship. This is required by the law in regard to AML and CFT regulations, if you do not wish to answer these questions and provide the required documentation then do not subscribe to our service. If you want to check the questions and documents that are required, <a href=\"https:\/\/formfacade.com\/public\/105941650232018963446\/all\/form\/1FAIpQLScCsDKTPqn-UKiM2TPnICEcHXT0cfLPU-UTyfhcbUEQpYwESA\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">click here<\/a>.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-62d83d63 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I use virtual office for my business?<\/span><\/div><div class=\"uagb-faq-content\"><p><strong>Yes!<\/strong><br>Once you have signed up for our virtual office service for your business, you will be able to use our address as it was your business address.<br>NB!<br>Any unauthorized\u00a0<strong>use of our street address without having a service agreement is a criminal offence and will be reported to the police and to erhvervsstyrelsen.<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-290013c0 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Why I am charged storage fees for my mail items?<\/span><\/div><div class=\"uagb-faq-content\"><p>Please note, storage fees may be incurred if you do not request an action for mail received. For further details on storage fees, please visit\u00a0<a href=\"https:\/\/www.anytimemailbox.com\/locations\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">anytimemailbox.com<\/a>\u00a0go to your service location and click on the plan details of your service plan.<br>If you are registering your company with us, please follow this\u00a0<a href=\"\/en\/virtual-address\/protection-against-unsolicited-advertising\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a>\u00a0to avoid receiving unwanted advertising that will use your allowance.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-16049436 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I register multiple businesses under one account?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, but <strong>each CVR is a separate entity<\/strong> and needs its <strong>own dedicated Mailbox<\/strong>. You can:<br><br>Register each company separately (unique login), or<br>Request <strong>additional Mailboxes<\/strong> under the same login (inform us immediately).<\/p><\/div><\/div><\/div><section class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-67c0711e\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\"><h3 class=\"wp-block-heading has-text-align-center\"><strong>Find more answers in mailbox renters knowledge base&nbsp;<\/strong><\/h3>\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-fill\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/help.anytimemailbox.com\/support\/home\" style=\"border-radius:5px;color:#ffffff;background-color:#f31018\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">OPEN KNOWLEDGE BASE<\/a><\/div><\/div><\/div><\/section><section class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined uagb-block-56862e78\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\"><div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-1024x683.jpg\" alt=\"\" class=\"wp-image-3932 size-full\" srcset=\"https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-1024x683.jpg 1024w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-600x400.jpg 600w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-300x200.jpg 300w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-768x512.jpg 768w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-1536x1024.jpg 1536w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15-1568x1045.jpg 1568w, https:\/\/mbedenmark.dk\/wp-content\/uploads\/2021\/06\/mbedenmark-15.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\"><p>Discuss what you need from your virtual address and virtual office services in Denmark today. Reach out to us online or by phone, or simply walk right through the doors of your local MBE Business Centre.<\/p>\n\n<a href=\"https:\/\/mbedenmark.dk\/en\/virtual-address\/subscription\/#plans\" class=\"btn btn_red btn_enquiry\"><i class=\"fas fa-envelope\"><\/i>SUBSCRIBE<\/a><\/div><\/div><\/div><\/section><div class=\"wp-block-uagb-section uagb-section__wrap uagb-section__background-undefined alignfull uagb-block-62261a49 top_GTA_row\"><div class=\"uagb-section__overlay\"><\/div><div class=\"uagb-section__inner-wrap\"><p class=\"redbgheading\">Looking for a specific MBE product or service?<\/p>\n\n<div id=\"search-2\" class=\"widget widget_search\"><div class=\"widget-title\">Search<\/div><form role=\"search\" method=\"get\" class=\"search-form\" action=\"https:\/\/mbedenmark.dk\/en\/\">\n\t\t\t\t<label>\n\t\t\t\t\t<span class=\"screen-reader-text\">Search for:<\/span>\n\t\t\t\t\t<input type=\"search\" class=\"search-field\" placeholder=\"Search &hellip;\" value=\"\" name=\"s\" \/>\n\t\t\t\t<\/label>\n\t\t\t\t<input type=\"submit\" class=\"search-submit\" value=\"Search\" \/>\n\t\t\t<\/form><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":4104,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-4123","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs on Virtual Address and Office Services for Your Business<\/title>\n<meta name=\"description\" content=\"MBE Denmark makes it easier than ever with our Virtual Address &amp; Virtual Office services! 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